Have questions about FONZ membership? Find answers to the most commonly asked questions here.
There are four easy ways to join FONZ. You can join online instantly, contact the FONZ Membership Department directly at 202.633.2922, complete and mail this printable application form, or join at the Zoo at any information booth, parking booth, or gift shop.
Please allow up to three weeks for your membership card and welcome package to arrive in the mail. Still haven't received your card? Don't hesitate to call us at 202.633.2922 or email us to let us know.
Yes. Your membership is active the day you join FONZ. If you join online, you will receive an email immediately confirming your membership.
You may print that email and bring it to the Zoo to enjoy your benefits. If you join during a visit to the Zoo, you will be given a temporary card valid for up to three months.
You will receive one membership card if you join at the National, Green, or Basic membership level. You will receive two membership cards if you join at the Premier level or higher. Premier+ level members and higher may also order a third membership card in the name of their nanny/caregiver or other adult family member.
Memberships may not be shared by more than one household. All adults named on the card and their children up to age 18 must reside in the same household. Memberships are not transferable and are only valid for the individuals named on the card.
Zoo membership benefits are tailored specifically for the named adult cardholders on membership cards. However, we understand that you (the named cardholder) might not always be available to bring the kids to the National Zoo. As a courtesy, we do allow nannies and caregivers to use their employer’s National Zoo membership during these special circumstances. To do so, we require a written letter as proof of authorization to use the membership card. Authorization letters must be dated the same day as the visit, have the full name of the nanny/caregiver, the name and signature of a cardholder, and a contact number. Memberships at Premier+ or higher may receive a membership card in the name of a nanny/caregiver or other adult family member.
If you misplace your membership card, you can request a new card online. There is a $5 charge for printing a replacement card. If you do not have a valid membership card, you will not be able to receive free parking when visiting the Zoo. Please allow two to three weeks for delivery.
You can renew your membership online, at the Zoo, or by mail. You will receive renewal notices by mail and by email, if you provide your email address.
If you have recently renewed your FONZ membership, please disregard any further renewal notices. Although we work to process renewals as quickly as possible, it is possible that your payment and our notice may cross in the mail.
You can change your mailing and email address by sending us an email with your name, old and new addresses, and FONZ member number.
Select auto-renewal when joining or renewing your membership and enjoy these additional benefits:
An email giving you the opportunity to upgrade your membership level and accompanying benefits, update payment or contact information, or cancel your auto-renewal participation will be sent prior to your annual membership renewal date. This program is only valid for credit card purchases—we will charge the same card annually before your membership expires.
By becoming a FONZ member at any level, you help support the National Zoo's commitment to providing leadership in animal care, science, education, and sustainability. The National membership level is only available to individuals living more than 200 miles outside of Washington, D.C. You can also support this important mission by donating to the National Zoo.
Yes. Seniors receive 20 percent off Green, Basic, Premier, and Premier+ memberships.
Premier, Premier+ and Donor membership levels include free parking when visiting the National Zoo during regular National Zoo hours. The Basic membership level includes half off parking fees. Green and National membership levels pay full parking fees.
Please note: The National Zoo is a popular destination, and the parking lots fill early in the day during spring break and summer, so we cannot guarantee that parking will be available. Plan to arrive early when weather is nice. National Zoo gates open at 6:00 a.m. April through October and many animals are in their outdoor exhibits before 10:00 a.m. during the summer season.
Premier, Premier+, and Donor membership levels include free parking when visiting the Zoo during regular National Zoo hours. The Basic membership level includes half off parking fees. Green and National membership levels pay full parking fees.
A valid FONZ membership card with matching photo ID is required for free or discounted parking. Please be prepared to present your FONZ membership card and ID at the parking gate. If you forget your membership card, or if it has an expired date on it, you will be charged for parking. Parking spaces are limited and available on a first-come, first-served basis during regular National Zoo hours.
Effective April 1 members are required to show their cards with a photo ID upon entry to parking lots C, D, and E, and upon exit at lots A and B. We are doing everything we can to alert members of this change proactively. Members who did not know about this change in advance of their visit and were charged for parking are eligible for a full refund of their $22 parking fee by completing and mailing the Parking Reimbursement Request Form within 30 days of the date printed on the receipt. Only one refund may be issued per account within a calendar year. To be eligible for the refund, you must hold a current FONZ membership and mail the completed form within 30 days of the parking date. Forms must be submitted with your parking receipt.
A valid FONZ membership card with matching photo ID is required for free or discounted parking. Please be prepared to present your FONZ membership card and ID at the parking gate. If you forget your membership card, or if it has an expired date on it, you will be charged for parking. Parking spaces are limited and available on a first-come, first-served basis during regular National Zoo hours. If you need a replacement membership card, please order one here.
Please note: Premier, Premier+, and Donor membership levels include free parking when visiting the Zoo during regular National Zoo hours. The Basic membership level includes half off parking. Green and National membership levels pay full parking fees.
As a non-profit organization we rely heavily on membership dues and attendance fees for support. To prevent the misuse of your membership cards, we ask that you show a photo ID. We appreciate your understanding.
Yes. The amount you may deduct varies by membership level.
|Membership Level||Deductible Amount|
|National, Green, Basic, Premier, Premier+||100% of membership dues|
The National Zoo participates in a reciprocal program that includes more than 100 zoos and aquariums nationwide. As a FONZ member, you are eligible to receive benefits from other participating organizations. Benefits may vary. We recommend that you call ahead to the zoo or aquarium you plan to visit to confirm what benefits are offered. See a list of reciprocating zoos and aquariums and their current benefits.
FONZ does not sell membership information or sell or trade phone and email information. FONZ occasionally shares membership addresses with organizations we believe might be of interest to our members. If you do not wish your mailing address to be shared with other mailers, please email us or call 202.633.2922, Monday through Friday, 9 a.m-5 p.m.
If you don't see the answer to your question, please call us at 202.633.2922 or email us.
Thank you for supporting the National Zoo. Money raised through membership is used to support the National Zoo’s international wildlife conservation efforts.