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The zoo is open! All visitors will require free entry passes and be required to follow safety measures. Free timed-entry Asia Trail/Panda Passes are required for the giant panda viewing.

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Asia Trail/Panda Passes

Admission is free, but entry passes are required for all guests, including infants. Visitors must follow safety measures. Free Asia Trail/Panda Passes are required for giant panda viewing and can be reserved at the Zoo during your visit. For the safety of visitors, staff and animals, a very limited number of Panda Passes are available each day.

To access the exhibits along Asia Trail, including giant pandas, you'll need to reserve a free Asia Trail/Panda Pass once you arrive at the Zoo.

  • Panda Passes must be reserved on-site and are only valid on the day of your visit.
  • Members can reserve Panda Passes in advance online all summer long. Join today.
  • For the safety of visitors, staff and animals, a very limited number of passes are available each day. We cannot guarantee that every Zoo visitor will get a Panda Pass.

Are you a member? See the Member Asia Trail/Panda Pass page for details about reserving Panda Passes online.

How to Reserve an Asia Trail/Panda Pass at the Zoo

  1. Find an Asia Trail/Panda Pass self-service station.
    Look for one of the eight giant panda statues located along the Zoo's main path (Olmsted Walk).
  2. Scan the QR code. 
    Use your smartphone’s camera to scan the QR code, and follow the link to the reservation website. If you don't have a smartphone, stop by the Visitor Center near the Zoo's main Connecticut Avenue entrance.
  3. Select a time slot, and reserve your passes (up to six).
    The day's first Panda Passes are available when the Zoo opens at 8 a.m. Additional passes are released hourly at 8:30, 9:30, 10:30, etc. These are the best times to refresh the website to check for available passes. The final passes of the day are released at 2:30 p.m. for the 3, 3:15 and 3:30 time slots.
  4. Click the “Load Ticket” button to get your Panda Passes. 
    The link to your Panda Passes will also be sent to the email address you provided.
  5. Scan your Panda Pass at the Asia Trail entrance.
    When your Panda Pass reservation time is coming up, head to the Asia Trail entrance. It's located across from the Visitor Center on the Zoo's main path, near the Connecticut Avenue entrance (see Zoo map).
  6. Enjoy your visit!
    Remember to remain socially distant (6 feet apart) along Asia Trail, and please limit your giant panda viewing to 15 minutes.

Asia Trail/Panda Pass FAQs

No. Entry passes to the Zoo do not serve as admission to Asia Trail and the giant panda exhibit. Asia Trail/Panda Passes are available on-site at the Zoo on the day of your visit. Members have the opportunity to reserve Panda Passes in advance online. Join today.

To help ensure the safety of our visitors, staff and animals, a limited number of Panda Passes are available each day. We cannot guarantee that every Zoo visitor will get a Panda Pass.

Yes! Panda Passes are free. To help ensure the safety of our visitors, staff and animals, a limited number of Panda Passes are available each day. We cannot guarantee that every Zoo visitor will get a Panda Pass.

No. To help ensure the safety of our visitors, staff and animals, a limited number of Panda Passes are available each day. We cannot guarantee that every Zoo visitor will get a Panda Pass.

We hope so, but giant pandas Tian Tian, Mei Xiang and Xiao Qi Ji always have a choice of where they spend their time. You may not see Xiao Qi Ji during your visit if he is napping in his den or spending time in another off-exhibit area.

Xiao Qi Ji tends to be active in the early morning and early afternoon. However, please be aware that, at this age, he takes frequent naps and his activities may vary from day to day.

Panda Passes are available on-site at the Zoo on the day of your visit. The day's first Panda Passes are available when the Zoo opens at 8 a.m. Additional Panda Passes are released every hour starting at 8:30 a.m. If you don't see any Panda Passes available, please try again later. The final passes of the day are released at 2:30 p.m. for the 3, 3:15 and 3:30 p.m. time slots.

Members have the opportunity to reserve Panda Passes in advance online. Join today.

Once you arrive at the Zoo:

  1. Find a Panda Pass self-service station. Look for eight giant panda statues located along the Zoo’s main path (Olmsted Walk)
  2. Scan the QR code with your smartphone’s camera to access Panda Pass reservations. If you do not have a smartphone please visit the Visitor Center near the Connecticut Ave. pedestrian entrance. See the Zoo Map for directions.
  3. Reserve up to six passes for a time slot.
  4. Click on the “Load Ticket” button to get your Panda Passes which will be scanned upon admission to Asia Trail. The link to your Panda Passes will also be sent to your email address. Panda Passes are only valid only for the registered time slot.

The day's first Panda Passes are available when the Zoo opens at 8 a.m. Additional Panda Passes are released every hour starting at 8:30 a.m. for 15-minute intervals in the following hour. The last available time slot is 3:30 p.m.

If you can’t reserve enough Panda Passes for your entire group, request the remaining passes for the next available time slot. A limited number of Panda Passes are available each day, and we cannot guarantee that every Zoo visitor will get one.

To help ensure the safety of visitors, staff and animals, there will be a capacity limit and visitors are asked to limit their giant panda viewing to 15 minutes.

If you don’t have a smartphone or are unable to use the QR codes located around the park, please visit the Visitor Center near the Connecticut Ave. pedestrian entrance. See the Zoo Map for directions.

A QR code opens a link when scanned and helps you access information instantly using your smartphone.

iPhone

  • Open the Camera app on your iPhone. 
  • Point your iPhone at the QR code to scan it. 
  • Once you scan the QR code, a popup notification will appear on your screen.
  • Tap the popup notification. 
  • This will bring you to the Panda Pass reservation form.
  • Select a time slot and reserve up to six Panda Passes using your name and email address.
  • Your Panda Passes will pop up automatically. A Panda Pass link will also be sent to you via email.

Android Phone

  • There is a built-in Google Lens QR code scanner on most Android phones.
  • Open your camera app and point it at the QR code for the clickable Panda Pass reservation link.
    • A prompt will appear if it’s your first time using this feature. If it does, simply choose “Allow.”
    • If you don’t have Google Assistant on your Android, you can download the Google Lens app from the Google Play Store.
  • Scanning the QR code link will send you to the Panda Pass reservation form.
  • Select a time slot and reserve up to six Panda Passes using your name and email address.
  • Your Panda Passes will pop up automatically. A Panda Pass link will also be sent to you via email.

Asia Trail/Panda Passes will be scanned at the entrance to Asia Trail across from the Visitor Center on the Zoo’s main path (Olmsted Walk). See the Zoo Map for directions. Please arrive as close as possible to the designated time on your Panda Pass and remember to remain socially distant (6 feet apart) while on the trail and viewing the giant pandas.

Please arrive at the Asia Trail entrance as close as possible to the designated time on your Panda Pass. If you arrive early, you will have to wait. If you arrive late, our team will do their best to accommodate.

Remember to remain socially distant (6 feet apart) while on the trail and viewing the giant pandas.

You can reserve up to six Panda Passes.

To ensure smooth and timely admission, the entire party should be in line with the Panda Pass holder. If necessary, the email with the Panda Pass link can be forwarded to other members of your party.

Yes. Guests of all ages must have their own Panda Pass.

Timed Panda Passes can be reserved on-site beginning at 8 a.m. when the Zoo opens at one of self-service stations throughout the Zoo. Look for one of the eight giant panda statues located along the Zoo’s main path (Olmsted Walk). The time shown on your Panda Pass is when you should arrive at the Asia Trail entrance across from the Visitor Center on the Zoo’s main path (Olmsted Walk).

Your Panda Pass will be scanned for admission to Asia Trail and the David M. Rubenstein Giant Panda Habitat, which includes the outdoor yards and indoor giant panda house.

No. You will show your Panda Pass on your smartphone. If you do not have a smartphone, please visit the Visitor Center near the Connecticut Avenue entrance. See the Zoo Map for directions.