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The Zoo is open 8 a.m. to 4 p.m. daily. Entry passes are required for all guests, including infants. Plan your visit.

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Entry Passes (Tickets)

The Zoo is free and open daily from 8 a.m. to 4 p.m. Entry passes are required for all guests, including infants.

Passes open on a rolling basis, and can be reserved up to 30 days in advance. More passes are released one week out and one day out. Same-day passes are also available. 

Need passes for a specific date? Check 30 days before your visit. If passes are unavailable, check again one week before your visit, the day before your visit or the day of your visit.

Please see the Accessibility and Sensory Information page if you need any assistance.

Option 1: Free Entry Pass (walking into the Zoo)

If you walk, bike, taxi or take public transportation, you need an entry pass for each person in your group.

  • Free
  • All guests, including infants, must have a pass
  • Entry anytime from 8 a.m. to 3 p.m. (Zoo closes 4 p.m.)
  • Limit six passes per reservation

Access the Zoo via the Connecticut Avenue or Harvard Street Bridge entrances.

NOTE: If you choose a Paid Parking Pass (option 2), you do not need entry passes for your group.

Reserve Passes

Option 2: Paid Parking Pass (parking at the Zoo)

If you drive and park at the Zoo, your Paid Parking Pass covers entry for everyone in your personal vehicle. You do not need to reserve free entry passes for your group.

  • $30 per car
  • One pass per car, covers all occupants
  • Entry anytime from 8 a.m. to 3 p.m. (Zoo closes 4 p.m.)
  • If additional parking spots become available, passes are released in Etix same day at 7 a.m.

All cars must enter the Zoo at the Connecticut Avenue entrance (3001 Connecticut Ave, NW).

Buy Parking Pass

Member Parking and Entry

Walk-in Entry

NEW! Show your member card for walk-in entry to the Zoo, no passes needed.*

  • Entry for up to six people (regardless of age)

  • Based on park capacity (you may need to wait for entry on busy days)

  • Certain blackout dates may apply

*Parking requires a reservation

Parking Passes

The number of free parking passes that come with your membership is based on your membership level.

Parking passes can be reserved through Etix by following these steps:

  1. Select the date of your visit
  2. Enter your member ID when prompted
  3. Reserve your pass!
  4. If you do not have a free parking pass available, you have the option to purchase a parking pass for $30.
    Please note: members who pay for parking will not receive a reimbursement

Reserve Passes

Helpful reminders

  • Your parking pass covers entry to the Zoo for everyone in your car.
  • Parking passes are not timed. Enter the Zoo from 8 a.m. to 3 p.m. on the date of your visit.
  • It can take a few days for a new or reactivated member ID to become live in the Etix system. If you recently joined or renewed and your membership ID is not recognized, try again the next day.

FAQs About Entry Passes

Yes, admission to the Zoo is free for walk-in entry. If you plan to drive and park at the Zoo, you'll need to reserve a paid parking pass.

Members can show their member card for walk-in entry to the Zoo, no passes needed. Parking requires a reservation.

If you plan to walk, bike, taxi or take public transportation to the Zoo, you should reserve a free entry pass for every member of your group before your visit.

If you choose to drive and park at the Zoo, you need to purchase a paid parking pass for $30 before your visit (one pass per vehicle).

A parking pass covers entry to the Zoo for all passengers in your personal vehicle. You do not need to reserve free entry passes for each person in your car.

Please note that parking spaces are limited each day and may sell out.

Yes, passes are not timed. You may enter the Zoo from 8 a.m. to 3 p.m. The Zoo closes at 4 p.m.

Free entry passes and paid parking passes can be reserved online. To reserve a pass, visit the Etix website or call 1-800-514-3849 ext. 1.

Your passes will be delivered via email. If you did not receive your passes when you placed your order, please check your spam email folder, or call Etix at 1-800-514-3849 ext. 1 to have your passes reissued.

No. Free entry passes and paid parking passes are only available online and should be reserved in advance. To reserve a pass, visit the Etix website or call 1-800-514-3849 ext. 1. Your free entry passes or paid parking pass will be delivered via email.

You can reserve up to six free entry passes or one paid parking pass per email address.

Yes, guests of all ages must have their own free entry pass (walking into the Zoo).

If you choose to drive and park at the Zoo, your paid parking pass covers entry to the Zoo for everyone in your car. You do not need free entry passes for each person in your car.

All children (under the age of 18) must be accompanied by an adult chaperone. At least one adult chaperone is required to accompany up to five children.

No. When you arrive at the Zoo in your personal vehicle, you will be directed to the Bus Lot. From there, a parking attendant will check your ticket and direct you to available parking.

You are welcome to stay until the Zoo closes. If you leave the park and want to return, you will need a hand stamp from the Visitor Center near the Connecticut Avenue entrance or from the Harvard Street pedestrian entry tent at the bottom of the Zoo.

If you have passes that you can no longer use, we encourage you to call Etix and request a cancellation to free up tickets for other guests. Refunds for paid parking passes are available until the day of your reservation; same-day parking refunds are not available. To cancel an entry pass or request a parking pass refund, call Etix at 1-800-514-3849 ext. 1.

If you can no longer visit the Zoo on the date of your entry pass, you can cancel your passes for that day and request new passes for a different day.

If you have a parking pass, you can request a refund from the ticket provider up until the day of your visit; same-day parking refunds are not available. 

To cancel an entry pass or request a parking pass refund, call Etix at 1-800-514-3849 ext. 1.

At this time group reservations cannot be reserved online. If your group is planning a visit within the next 30 days, please contact us for more information about making a group reservation.

A paid parking pass covers admission for all the passengers in one personal vehicle (car)​. A parking pass is required for each vehicle. Buses will not be allowed to park at the Zoo.

All children (under the age of 18) must be accompanied by an adult chaperone. At least one adult chaperone is required to accompany up to five children. 

Your free entry pass or paid parking pass will be delivered via email. If you did not receive your passes when you placed your order, please check your spam email folder, or call Etix at 1-800-514-3849 ext. 1 to have your passes reissued.

Commercial vans/vehicles must be able to fit into a standard parking space or they will not be permitted to park at the Zoo.

Bus parking is not allowed at the Zoo. If you are looking for group reservations within the next 30 days, please contact us for more information.

You may print your entry pass or use your phone. To save paper, we encourage guests to show their passes on their cell phones.
Your passes will be delivered via email. If you did not receive your passes when you placed your order, please check your spam email folder, or call Etix at 1-800-514-3849 ext. 1 to have your passes reissued.