X
× Entry passes are now required to visit the Zoo. Please review the new COVID-19 safety policies and exhibit closures before booking your trip. Please note that Asia Trial/Giant Pandas is currently closed to the public.
Share this page:

Entry Passes (Tickets)

Admission to the Zoo is free, but entry passes are required. Learn more about each option and find FAQs below. Remember to review COVID-19 safety policies and exhibit closures before booking your trip.

Option 1: Free Timed Pass (walking into the Zoo)

If you walk, bike, taxi or take public transportation, you must have a timed entry pass for each person in your group.

  • Free
  • Online only, no walk-up passes available
  • All guests, including infants, must have a pass
  • Limited to six passes per reservation
  • Entry times every 15 minutes (please arrive at your designated time)

Pedestrians may access the Zoo via the Connecticut Avenue or Harvard Street Bridge entrances.

NOTE: If you choose a Paid Parking Pass, you do not need to reserve Free Timed Passes.

Reserve Passes

Option 2: Paid Parking Pass (parking at the Zoo)

If you drive and park at the Zoo, your Paid Parking Pass covers entry for everyone in your personal vehicle.

  • $30 per car
  • Online only, no drive-up passes available
  • One pass per vehicle, covers all occupants
  • Entrance from 8 a.m. to 3 p.m. (Zoo closes at 4 p.m.)

All personal vehicles must enter the Zoo at the Connecticut Avenue entrance (3000 Connecticut Ave, NW).

NOTE: If you choose a Paid Parking Pass, you do not need to reserve Free Timed Passes.

Purchase Pass


FONZ Member Passes and Parking

Members must reserve a Free Timed Pass or Parking Pass ahead of their visit. All ticket reservations are first come, first served.

  • Free parking passes are available for members but are extremely limited each day.
  • To access free member parking, enter your member ID when reserving your parking pass.
  • If free member parking passes are no longer available, there may still be parking passes for purchase.
  • To ensure that as many members as possible can access free member parking passes, members will be able to reserve one parking pass per week.

NOTE: Due to high demand and limited supply, many free member parking passes have been claimed, and some dates have no more free passes available. New passes become available one month in advance, so continue to check for tickets as the website is automatically updated. If possible, please do not claim parking passes for days you are unsure you'll be able to visit. We’d like all members to have an equal chance to reserve a pass. Thank you so much for your understanding.

Reserve Passes

For more information about FONZ memberships, visit the Member FAQs page.


FAQs About Entry Passes

Yes. Admission to the Zoo is still free. However, all guests are required to reserve an entry pass before visiting. If you plan to drive and park at the Zoo, you will need to reserve a paid parking pass.

For the safety of our visitors and staff, groups larger than six are strictly prohibited.  

All children (under the age of 18) must be accompanied by an adult chaperone. At least one adult chaperone is required to accompany up to five children. 

All guests are required to reserve a timed entry pass or a paid parking pass before visiting the Zoo. If you plan to walk, bike, taxi or take public transportation to the Zoo, you should reserve a free timed entry pass for every member of your group before your visit.

If you choose to drive a personal vehicle and park at the Zoo, you will need to purchase a paid parking pass for $30 before your visit (one pass per vehicle). Your parking pass is your entry pass to the Zoo and covers all passengers in your personal vehicle. You do not need to reserve additional free timed entry passes for each person in your vehicle. Please note that parking spaces are limited each day and may sell out.

You must reserve your timed entry pass or your paid parking pass online before visiting the Zoo. To reserve a pass, visit si.edu/tickets or call 1-800-514-3849 ext. 1.

For the safety of our visitors and staff, groups larger than six are strictly prohibited.  

All children (under the age of 18) must be accompanied by an adult chaperone. At least one adult chaperone is required to accompany up to five children. 

Your timed entry pass or paid parking pass will be delivered via email. If you did not receive your passes when you placed your order, please check your spam email folder, or call Etix at 1-800-514-3849 ext. 1 to have your passes reissued.

No. Timed entry passes and paid parking passes are only available online and should be reserved in advance. To reserve a pass, visit si.edu/tickets or call 1-800-514-3849 ext. 1. Your timed entry pass or paid parking pass will be delivered via email. If you did not receive your passes when you placed your order, please check your spam email folder, or call Etix at 1-800-514-3849 ext. 1 to have your passes reissued.

Guests can reserve up to six timed entry passes or one paid parking pass per email address.

For the safety of our visitors and staff, groups larger than six are strictly prohibited.  

All children (under the age of 18) must be accompanied by an adult chaperone. At least one adult chaperone is required to accompany up to five children. 

Your timed entry pass or paid parking pass will be delivered via email. If you did not receive your passes when you placed your order, please check your spam email folder, or call Etix at 1-800-514-3849 ext. 1 to have your passes reissued.

Yes. Guests of all ages must have their own timed entry pass.

If you can’t reserve enough entry passes at the same time for your entire group, request the remaining passes for the next available time slot. We will allow late entry for those guests who arrive after the time indicated on their entry pass. Last admittance to the Zoo is 3 p.m., and the Zoo closes at 4 p.m.

For the safety of our visitors and staff, groups larger than six are strictly prohibited.  

All children (under the age of 18) must be accompanied by an adult chaperone. At least one adult chaperone is required to accompany up to five children. 

No. When you arrive at the Zoo in your personal vehicle, you will be directed to the Bus Lot. From there, a parking attendant will check your ticket, make sure each person in your vehicle has a face covering, and direct you to available parking.
Please try to arrive as close as possible to the designated time on your entry pass. If you arrive early, you will have to wait. If you arrive late, you may still enter the Zoo until the gates close at 3 p.m.
Once inside the Zoo, you are welcome to stay until the Zoo closes at 4 p.m. If you leave the park and want to return, you will need a hand stamp from the Visitor Center near the Connecticut Avenue entrance or from the Lion-Tiger information kiosk at the bottom of the Zoo. If you intend to leave and return within the same day, you must reenter the Zoo before the gates close at 3 p.m.
If you have free timed entry passes that you can no longer use, we encourage you to call Etix and request a cancellation to free up tickets for other guests. Refunds for paid parking passes are available until the day of your reservation; same-day parking refunds are not available. To cancel an entry pass or request a parking pass refund, call Etix at 1-800-514-3849 ext. 1.

If you can no longer visit the Zoo on the date of your entry pass, you should cancel your passes for that day and request new passes for a different day. We will allow same-day late arrivals. So, for example, if you have passes for 10 a.m. and can’t arrive until 1 p.m., you will still be granted entry to the park. Please try to arrive as close as possible to your designated time. Last admittance is 3 p.m.

If you have a paid parking pass you may arrive at the Zoo any time between 8 a.m. and 3 p.m. The Zoo closes at 4 p.m. If you can no longer visit the Zoo on the day of your parking pass, you can request a refund from the ticket provider up until the day of your visit; same-day parking refunds are not available. 

To cancel an entry pass or request a parking pass refund, call Etix at 1-800-514-3849 ext. 1.

No. At this time, no tour bus groups may reserve passes. Six timed entry passes are allowed per email address.

For the safety of our visitors and staff, groups larger than six are strictly prohibited.  

All children (under the age of 18) must be accompanied by an adult chaperone. At least one adult chaperone is required to accompany up to five children. 

Commercial vans and buses will not be allowed to park at the Zoo.

Guests will need one paid parking pass for each personal vehicle. All passengers in the personal vehicle will be granted admittance under the one paid parking pass. Commercial vans and buses will not be allowed to park.

For the safety of our visitors and staff, groups larger than six are strictly prohibited.  

All children (under the age of 18) must be accompanied by an adult chaperone. At least one adult chaperone is required to accompany up to five children. 

No. Commercial vans and buses will not be allowed to park at the Zoo.
Your timed entry pass or paid parking pass will be delivered via email. If you did not receive your passes when you placed your order, please check your spam email folder, or call Etix at 1-800-514-3849 ext. 1 to have your passes reissued.
Your timed entry pass or paid parking pass will be delivered via email. If you did not receive your passes when you placed your order, please check your spam email folder, or call Etix at 1-800-514-3849 ext. 1 to have your passes reissued.
You may print your entry pass or use your phone. To save paper, we encourage guests to show their passes on their cell phones.